Skip to main content

Security Measures for Managed GLPI Cloud Service

Ensuring the security of your data is our top priority. Here are the comprehensive security measures we have in place for our managed GLPI Cloud service:

Data Encryption​

  • Encryption in Transit: We use SSL/TLS protocols to encrypt data transmitted between your devices and our servers, protecting it from interception and tampering.
  • Encryption at Rest: Your data is encrypted while stored on our servers using advanced encryption standards (AES), ensuring it remains secure even if physical security is compromised.

Regular Updates and Patches​

  • Automatic Updates: We regularly update your GLPI instance with the latest security patches and software updates to protect against vulnerabilities.
  • Zero-Day Patches: Immediate application of patches for critical vulnerabilities to minimize the risk of exploitation.

Access Control​

  • Multi-Factor Authentication (MFA): MFA is implemented to provide an additional layer of security for accessing your GLPI instance.
  • Role-Based Access Control (RBAC): Access to your GLPI instance is controlled based on user roles and responsibilities, ensuring users have only the necessary permissions.

Network Security​

  • Firewall Protection: Our infrastructure includes firewall protection to prevent unauthorized access and attacks.
  • Intrusion Detection and Prevention Systems (IDPS): Continuous monitoring for suspicious activities and automatic response to potential threats.

Regular Backups​

  • Daily Backups: We perform daily backups of your GLPI data to ensure you have up-to-date copies in case of data loss or corruption.
  • Backup Encryption: Backups are encrypted to protect the data they contain.
  • Disaster Recovery: We have a robust disaster recovery plan to ensure quick restoration of services in case of an incident.

Monitoring and Auditing​

  • 24/7 Monitoring: Continuous monitoring of our infrastructure for security threats and performance issues.
  • Audit Logs: Detailed logging of access and activity within your GLPI instance for audit and compliance purposes.

Compliance and Best Practices​

  • Regulatory Compliance: Our services comply with industry standards and regulations such as GDPR, HIPAA, and ISO/IEC 27001.
  • Security Best Practices: We follow industry best practices for securing cloud services and regularly review our security policies and procedures.

Incident Response​

  • Incident Management: A defined incident response plan to handle security breaches or other incidents promptly and effectively.
  • Notification Procedures: Prompt notification to you in case of any security incidents affecting your GLPI instance.

Our commitment to security ensures that your GLPI data is protected against threats, allowing you to manage your IT assets and helpdesk operations with confidence.