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Ensuring High Availability and Performance for Managed GLPI Cloud

We are committed to providing a reliable and high-performance GLPI Cloud service. Here’s how we ensure high availability and optimal performance for your managed GLPI instance:

Cloud Infrastructure​

  • Robust Infrastructure: Our GLPI instances are hosted on a resilient cloud infrastructure designed for high availability and reliability.
  • Redundancy: We implement redundancy at multiple levels, including servers, storage, and network components, to prevent single points of failure.

Load Balancing​

  • Traffic Distribution: Load balancing mechanisms distribute incoming traffic across multiple servers, ensuring that no single server is overwhelmed.
  • Scalability: Our infrastructure can scale horizontally to handle increased loads, maintaining performance during peak usage.

Performance Optimization​

  • Resource Allocation: We allocate sufficient resources (CPU, memory, storage) to each GLPI instance to ensure smooth operation.
  • Database Optimization: Regular database optimization tasks are performed to enhance query performance and overall responsiveness.

Monitoring and Alerts​

  • Continuous Monitoring: We continuously monitor the performance and availability of your GLPI instance using advanced monitoring tools.
  • Real-Time Alerts: Automated alerts notify our support team of any performance issues or potential downtime, allowing for immediate intervention.

Backup and Recovery​

  • Regular Backups: Daily backups of your GLPI data ensure that you can quickly recover in case of data loss or corruption.
  • Disaster Recovery: Our disaster recovery plan includes failover systems and procedures to restore services rapidly in the event of a major incident.

Security Measures​

  • Proactive Security: Regular security updates and patches protect your GLPI instance from vulnerabilities that could affect performance.
  • Intrusion Detection: Continuous monitoring for security threats helps prevent attacks that could disrupt service availability.

Service Level Agreements (SLAs)​

  • Guaranteed Uptime: Our SLAs include guaranteed uptime percentages, ensuring that your GLPI instance is available when you need it.
  • Performance Metrics: SLAs also cover performance metrics, ensuring that your instance meets predefined performance standards.

Expert Support​

  • 24/7 Support: Our support team is available around the clock to address any performance issues or downtime.
  • Proactive Maintenance: Regular maintenance tasks, including updates and optimizations, are performed to keep your GLPI instance running efficiently.

Best Practices​

  • Industry Standards: We follow industry best practices for cloud hosting, performance optimization, and high availability.
  • Continuous Improvement: Our team continuously evaluates and improves our infrastructure and practices to ensure the best possible service.

By implementing these measures, we ensure that your managed GLPI Cloud instance delivers high availability and optimal performance, providing a reliable and efficient IT asset management and helpdesk solution.