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Customizing Your GLPI Instance in Managed Cloud

One of the key advantages of our managed GLPI Cloud service is the ability to customize your GLPI instance to meet your specific needs. Here are the ways you can tailor your GLPI environment:

Custom Workflows​

  • Workflow Configuration: Define and configure custom workflows to match your organization's processes and improve efficiency.
  • Automation Rules: Set up automation rules to streamline repetitive tasks and reduce manual intervention.

User Roles and Permissions​

  • Role-Based Access Control (RBAC): Create custom user roles with specific permissions to ensure users have access to the necessary features and data.
  • Granular Permissions: Define detailed permissions for various user roles to control access to specific modules and functionalities.

Custom Fields​

  • Additional Fields: Add custom fields to your GLPI forms to capture additional information relevant to your operations.
  • Field Types: Various field types such as text, dropdown, date, and more can be added to suit your data capture needs.

Plugins and Integrations​

  • Plugin Installation: Extend the functionality of your GLPI instance by installing and configuring a wide range of available plugins.
  • Third-Party Integrations: Integrate GLPI with other IT systems such as LDAP, Active Directory, and monitoring tools to create a seamless IT management ecosystem.

Theming and User Interface​

  • Custom Themes: Apply custom themes to change the look and feel of your GLPI instance, aligning it with your company’s branding.
  • UI Customization: Customize the user interface elements to enhance usability and match your organizational preferences.

Notifications and Alerts​

  • Email Notifications: Configure custom email notifications and alerts for various events and triggers within GLPI.
  • Notification Templates: Create and manage templates for consistent and informative notifications.

Reporting and Dashboards​

  • Custom Reports: Generate custom reports tailored to your specific metrics and KPIs.
  • Interactive Dashboards: Design interactive dashboards to provide real-time insights and visualizations of your IT operations.

API Access​

  • API Customization: Use the GLPI API to build custom integrations and automate data exchange between GLPI and other systems.
  • Custom Scripts: Develop custom scripts to extend GLPI functionalities and automate complex tasks.

Support for Customization​

  • Expert Assistance: Our team of GLPI experts is available to assist with any customization needs, ensuring your instance is tailored to your exact requirements.
  • Documentation and Resources: Access to comprehensive documentation and resources to help you implement and manage customizations.

By leveraging these customization options, you can ensure that your GLPI instance is perfectly aligned with your organizational processes and requirements, providing a tailored and efficient IT asset management and helpdesk solution.